Leadership Techniques That Increase Multiple Team Efficiency

LEADERSHIP TECHNIQUES THAT INCREASE MULTIPLE TEAM EFFICIENCY

A Case Study
Multiple private sector and law enforcement teams were not working as efficiently together to meet predetermined goals.

Summary

Jay noticed his team combined with the various private sector teams were not on target to meet a predetermined number of 80 cases filed for the fiscal year. With a little over 2 months left in the fiscal year, Jay knew that adjustments had to be made.

The changes to the work force by the COVID19 made meeting goals set before telecommuting and quarantines more challenging. Jay determined the following challenges had to be overcame:

Every team was now working from home and not interacting on a regular basis.
Communication had slowed down making responses to inquiries slower than normal.
Not every team was aware of the predetermined goal.
There were not enough personnel to meet the goals.
Jay analyzed this particular situation from a mission focused approach. Using principles from “good to great”, Jay assess the strengths and weaknesses of the various teams. Jay came up with the following solution:
Jay elicited input from each team leader on ideas to achieve the goal.
Jay leveraged the resources of an additional investigator.
Working with the other team leaders, Jay assessed the strength and weaknesses of each team.
Based on each team’s abilities, Jay moved cases and tasks to the best team and investigator to complete cases.
Jay addressed and made sure there were no logistical roadblocks.
As of April 2020, there were 63 cases issued. By building a better partnership with the other teams and leveraging resources, by July 2020, the goal was exceeded by issuing 117 cases.

Jay P. Farrington

Jay P. Farrington

With an eventful 25 years in San Diego Law Enforcement, and over half that time in leadership positions, Jay has learned what inspires a team or stifles their spirit. Jay has led multiple successful teams and believes that leadership development and building a healthy people-focused workplace are the foundation for a thriving and successful organization.

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